Swiss Communication

Corporate & Leadership Communication
Brand Strategy & Narrative
Content Strategy
Digital Marketing & Communication
Events Design & Organization
Customer Engagement & Experience
People Engagement & Experience
Corporate Social Responsibility & Non Profit Advisory
People Attraction & Development
Corporate & Leadership Communication
Brand Strategy & Narrative
Content Strategy
Digital Marketing & Communication
Events Design & Organization
Customer Engagement & Experience
People Engagement & Experience
Corporate Social Responsibility & Non Profit Advisory
People Attraction & Development

Makers

We step in when there is a transformation path to unlock. When the communication strategy is lacking and fragmented and needs to be created or reshaped. When a united communication team does not exist and needs to be built.

WHO WE ARE

It all began with a question: how can we amplify what we've learned in transforming communication with internal and external audiences? This matters now more than ever, in a market context where it is increasingly hard for customers and communities to grasp what truly sets an organisation apart.

Designing and structuring solid, consistent, and long-lasting communication systems that form the backbone of each organization’s voice - always rooted in business needs. Acting as strategic communication consultants, stepping in when reputation is at stake and precision is critical.

Photograph of Anna Micossi

Anna

CO-FOUNDER

25 years leading corporate communication, CSR, and digital transformation. Built communication strategies for multinational companies and non-profits.
Photograph of Stefano Garavaglia

Stefano

CO-FOUNDER

20 years transforming communication for global brands. Expert in events, PR, and brand strategy across agencies and multinational companies.
Photograph of Marcela Sperduti

Marcela

ASSOCIATE PARTNER

13 years connecting people, companies, and technology globally. Expert in digital transformation, customer experience, leadership, and building high-performing teams.
Photograph of Simonetta Manente

Simonetta

ADMINISTRATION & OPERATIONS

Over 20 years managing administration, accounting, and operations. Expert in office management and people administration, ensuring structure, efficiency, and reliability behind the scenes.

OUR COMPETENCES

There is our transversal know-how, driving transformation through stakeholder engagement, fostering growth, and guided by the experience of working with leading multinationals.

Our glocal approach combines proximity and global reach through a trusted network of experts in digital marketing, branding, content, design, events, people engagement, employer branding, and CSR delivering measurable results across all those core competence areas.

Corporate & Leadership Communication service image showing depiction of a busy office rush hour day.
01

Corporate & Leadership Communication

We build thought leadership strategies, manage PR and media relations, and help executives amplify their voice.

Communicating sustainability and financial results to media, customers, employees, and other stakeholders - while structuring robust reputational and crisis communication systems that protect and sustain credibility over time.

02

Brand Strategy & Narrative

We help you develop your brand positioning, architecture, and tone of voice.

From market intelligence to storytelling and visual identity, creating cohesive and long-lasting brand strategies that strengthen differentiation, resonance, and relevance across markets.

Brand Strategy & Narrative service image showing a woman walking with an elegant orange leather bag in her hand.
Content Strategy service image showing a shooting studio for photographer and creative art director with production crew team setting up lighting flash and LED headlight.
03

Content Strategy

We craft content strategies and guidelines, deliver impactful copywriting, and design engaging visuals.

Building integrated content ecosystems and editorial plans that keep your brand message clear, creative, and consistent across every channel - driving measurable engagement and visibility.

04

Digital Marketing & Communication

We drive digital transformation through website design, social media strategy, paid advertising, and podcast development.

From UX/UI design to lead generation, delivering measurable digital impact through a data-driven approach that enhances visibility, engagement, and conversion across platforms.

Digital Marketing & Communication service image showing a woman silhouette in RGB color split effect style.
Digital Marketing & Communication service image showing a business conference attendees sit and listen.
05

Events Design & Organization

We elevate your brand through standout events, tradeshows, and experiences that inspire connection and engagement.

From concept and design to organization and communication, every detail is crafted to ensure events resonate with audiences - employees, clients, partners, or investors - and translate into meaningful relationships and business growth.

06

Customer Engagement & Experience

We help you design customer journeys, leveraging digital tools - like Marketing Automation and NPS - to boost engagement, experience, and lead generation.

From mapping interactions to optimizing conversion funnels, creating meaningful touchpoints that strengthen relationships, enhance satisfaction, and transform customers into long-term brand advocates.

Customer Engagement & Experience service image showing a Modern office with warm lighting, abstract art, and blurred figures in conversation.
People Engagement & Experience service image showing a background with blur of people in motion.
07

People Engagement & Experience

We help your company foster a strong culture and sense of belonging by co-creating purpose, vision, and mission.

Elevating employee experience across touchpoints through digital engagement, strategy cascading, and tailored employer branding - designing impactful internal initiatives and events that inspire alignment, motivation, and lasting connection.

08

Corporate Social Responsibility & Non Profit Advisory

We support organizations in creating meaningful connections with local communities and fostering partnerships that make a difference.

Engaging employees around shared values and purpose, strengthening CSR strategies, and guiding nonprofits to grow sustainably and turn their vision into lasting impact.

Corporate Social Responsibility & Non Profit Advisory service image showing a group of happy African children.
People Attraction & Development service image showing a stylish individual with red sunglasses against a vibrant red and blue urban backdrop, featuring modern architecture.
09

People Attraction & Development

We help your company build and empower communication teams, identify talent, provide mentoring programs, and deliver upskilling initiatives that unlock potential.

Fostering growth through tailored development paths, leadership training, and talent engagement strategies that strengthen culture, enhance performance, and ensure long-term organizational success.

WHY CHOOSE 27 FACTORY

Mastery

A collective knowledge base gained from half a century of experience in strategic communication in global companies, creative agencies and non-profit organisations

Impact

Proven transformation track record: from family businesses to global brands operating in 130+ countries

Trust

Human-centered approach: We build performing teams that feel heard, trusted, and empowered.

Agility

Strategic but operational: We design systems and execute with precision, we are fast to recognise pitfalls and adapt our direction with agility.

WHO WE WORK WITH

Over twenty years of experience across ICT, Financial, Telco, Media, Specialty Papers & Labels, Pharma and Green Services. An extensive track record with companies backed by Private Equity funds or listed on the stock exchange.

These are some of the clients we have worked with and continue to work with — organisations that chose us to transform their communication, build teams and generate lasting impact.

idverde
European Leader · Green Services >1.1B EUR · 10,000 people
Areas of work Group Communication Strategy Global Brand Strategy Content Strategy Digital Transformation ESG Communication Financial Communication
Fedrigoni
Global Leader · Specialty Papers & Labels >2.1B EUR · 6,000 people
Areas of work Corporate Communication Financial Communication Crisis Management
FIS - Fabbrica Italiana Sintetici
Pharma >800M EUR · 2,300 people
Areas of work Corporate Communication Website Transformation

How We Can Work Together

Embedded Team

We act as your communication team as a service, fully integrated, delivering day-to-day execution with strategic oversight.

Advisory Partner

We guide your people to execute. We help build your communication team, optimize processes and projects management, support recruitment activities, scouting for new suppliers

Specialist Support

We deliver selected projects or assets (campaigns, content, events, etc.), providing expert execution when you need to extend capacity with flawless execution.

Let's chat!

Contact

Location

Via Antonio Ciseri 3, 6900 Lugano Switzerland + Worldwide

Scenic coastal highway winding through mountains